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genuine testimonials from WinMagic clients

Use Case Testimonials 

“SickKids already had multiple layers of security and numerous security policies in place, so it was critical that the selected full-disk encryption would seamlessly integrate with existing technologies,” “We also wanted a single encryption solution that could protect data on both our Windows and Mac laptops as well as our MXI Security USB keys,” “Testing not only showed that SecureDoc was the only solution that could integrate with our complex environment, but it also confirmed that SecureDoc would enable our administrators to centrally manage laptops as well as removable media from a single central console.”

Crivianu-Gaita, , Chief Information Officer, The Hospital For Sick Children (SickKids)

“With more of our clinicians traveling nationally and internationally on a regular basis, we had to be sure that the patient data stored on the laptops that traveled with them was secure,” “For two months, we researched five different solutions based on numerous criteria,” “Of the products we evaluated, only WinMagic’s SecureDoc was really capable of meeting all our requirements right out of the box,” “When you consider the relatively tiny cost of protecting each laptop to the potentially high cost associated with a single user losing their data, it is remarkable to think that every organization is not protecting information in this fashion,” “Installing encryption software makes perfect sense from both a data security and an ROI perspective.”

Andrew Labbo, Privacy and Data Security Officer and Information Security Manager at The Children’s Hospital – Denver.

We have spent considerable time to evaluate disk encryption products for integration with our VPN solution for mobile professionals – Thales Trusted VPN. Based on a very strict evaluation focusing on fulfillment of a combination of requirements to international security standards, functionality, user-friendliness and price, we decided to go for WinMagic’s SecureDoc. We are now able to offer our customers an even more complete security solution for mobile users and home offices.

Nils Klippenberg, Director e-Security, THALES Communication, Oslo, Norway

I evaluated several vendors and was overwhelmed by the performance, ease of use, and level of security your product provided. The centralized management really makes a difference! Thanks again.

Michael Scott, Manager, Network Infrastructure and Security, Witness Systems, Inc.

SecureDoc’s sector-based encryption is smart. It sits at the lowest level and intercepts all requests to read and write to the disk, so the entire disk is encrypted and no sectors are missed. With strong, trusted encryption algorithms, SecureDoc has a clean design.

Bruce Schneier, world renowned cryptographer, author of “Applied Cryptography”, CTO of Counterpane Internet Security, Inc, Cupertino, California, USA

As a world-recognized think tank of security experts providing consulting, training, and briefings to highly-prestigious corporations and government agencies around the world, including Amazon, Microsoft, and the National Security Agency, Black Hat is in a unique position to evaluate all security solutions available,” commented Jeff Moss, Founder & CEO, Black Hat. “Entrusted with highly-sensitive customer information, Black Hat selected WinMagic’s SecureDoc full-disk encryption to ensure all data is protected on its windows-based systems.

Jeff Moss, Founder & CEO, Black Hat

Service Quality Testimonials

Always a great experience with your support, especially when compared to other vendors. Call was answered promptly and the ultimate solution involved a workaround to eliminate the problem for our end users while also not impacting our services. Great Job.

Customer since 2018 – Holding Company Sector

Sheldon was able to provide all the information I needed in a timely fashion and answered all inquiries in order to support the AP reset process.

Customer since 2018 – Holding Company Sector

Steven is amazing, he was so patient and stayed on the call for 1 hour and 30 minutes with us until he resolved the issue Thank you, Steven

Customer since 2018 – Healthcare Diagnostics Sector

Sheldin is amazing. He is patient, able to troubleshoot any issue and will remain engaged throughout the process. He is an asset to the WinMagic organization.

Customer since 2017 – Industrial Sector

Viet is ruthless and found a solution that not only met my expectations, but he also explained how the solution worked and functionally why I would want it set specific ways. He’s a value add that should certainly be recognized for his tenacity in finding a solution regardless of how complex it may be.

Customer since 2015 – Financial Services Sector

Had a problem, and got a solution. Tech stayed online through multiple reboots to make sure it solved my issue. It did. 5 star

Customer since 2017 – Legal Sector

Mathew was great. I called with the task I was trying to solve and he provided options for me. Which I then had even more questions and Matthew was very knowledgeable, knew how to answer everything, sent KB and docs and helped troubleshoot. Great asset to the company!

Customer since 2015 – Legal Sector

I always enjoy working with the support engineers

Customer since 2009 – Financial Services Sector

The resolution process was straightforward and the basic steps required were communicated effectively to me. Keep up the good work!

Customer since 2015 – Defence Industrial Base Sector

The answer was so fast and the information so useful to solve the problem. Thanks so much for your help. Regards

Customer since 2011 – Government Tax Administration Sector

It’s hard to want to recommend any DAR solution to anyone. SecureDoc tries to make it easy, but it’s just a hard thing to deal with at scale. (at least in our universe)

Customer since 2011 – Pharmaceutical Sector

I would recommend SecureDoc for folks that need it. Our experience with DAR is painful for reasons that are out of ya’lls control. Support from WinMagic has always been quality.

Customer since 2011 – Pharmaceutical Sector

Rudy always provides excellent support. He knows your product inside and out. Give him a raise!

Customer since 2010 – Space Sector

Excellent services and solution was found promptly. Agent was efficient and knowledgeable

Customer since 2010 – Healthcare Sector

I worked with Sheldon Chin today and he did an excellent job of helping me to resolve my problem and understand the situation. I have been working with SecureDoc and Winmagic support for many years and I prefer to work with Sheldon more than any other tech. He is very knowlegable and his communication skills are excellent.

Customer since 2011 – Healthcare Sector

Sheldon was quick to help and provide us with the information we needed in order to get through the problem we were facing. His assistance was greatly appreciated.

Customer since 2016 – Public Sector

Courteous, knowledgeable, respectful Agent with excellent customer service skills. Thank you so much for your support!

Customer since 2012 – University Sector

Sheldon Chin, handled my ticket admirably from the very beginning. He walked me through the best way to send log files for further issue diagnosis, and once we established the problem, he gave me a realistic timeline for remediation. True to form, he followed up once your engineering team had something concrete to try. The solution was provided, and worked perfectly.I appreciate the candid manner of our conversations, the well documented instructions provided, and the follow up. Thank you. I look forward to working with WinMagic in the future, and will recommend you, and your product to others. Regards,

Customer since 2012 – Court Operations Sector

Sheldon was a pleasure to work with, went above and beyond and also helped in a very timely manner. Thank you Sheldon!

Customer since 2009 – Financial Services Sector

Always excellent service and Viet has been incredible in helping me understand my issue and help me resolve it! Thank you!

Customer since 2014 – Financial Services Sector

The support team I have worked with has always been great and I’ve been so grateful for their help through all of this process.

Customer since 2014 – Financial Services Sector

John was incredibly helpful and I really appreciated his help. I initially reached out for assistance with some clarification and he helped me beyond that with some further clarification I would have wasted a lot of time on my own with. Thank you!

Customer since 2014 – Financial Services Sector

Thanks so much for your fast answer and useful information which solve the doubt. Regards

Customer since 2011 – Government Tax Administration Sector

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