Service Quality Testimonials

Discover what our clients say – Explore
genuine testimonials from WinMagic clients

John was incredibly helpful and I really appreciated his help. I initially reached out for assistance with some clarification and he helped me beyond that with some further clarification I would have wasted a lot of time on my own with. Thank you!

Customer since 2014 - Financial Services Sector

Sheldon walked me through the best way to send log files for further issue diagnosis, and once we established the problem, he gave me a realistic timeline for remediation. … The solution was provided, and worked perfectly.I appreciate the candid manner of our conversations, the well documented instructions provided, and the follow up. I look forward to working with WinMagic in the future, and will recommend you, and your product to others.

Customer since 2012 - Court Operations Sector

The resolution process was straightforward and the basic steps required were communicated effectively to me. Keep up the good work!

 

 

Customer since 2015 - Defence Industrial Base Sector

Viet is ruthless and found a solution that not only met my expectations, but he also explained how the solution worked and functionally why I would want it set specific ways. He’s a value add that should certainly be recognized for his tenacity in finding a solution regardless of how complex it may be.

Customer since 2015 - Financial Services Sector

Sheldon was able to provide all the information I needed in a timely fashion and answered all inquiries in order to support the AP reset process.

 

Customer since 2018 - Holding Company Sector

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