Systemanforderungen

Anforderungen an den Client

WICHTIG: Kunden müssen nicht unbedingt SecureDoc-Versionen aktualisieren, wenn ein Microsoft Windows-Update veröffentlicht wird, da ältere SecureDoc-Versionen die neue Version möglicherweise unterstützen können. WinMagic testet frühere SecureDoc-Versionen, die in den letzten 18 bis 24 Monaten veröffentlicht wurden, auf Support. Ältere Versionen unterstützen möglicherweise auch das aktuelle Windows-Update. Weitere Informationen finden Sie in der untenstehenden Support-Tabelle für SecureDoc Client für Windows.

HINWEIS: Jede SecureDoc-Version unterstützt das Feature-Update, mit dem sie getestet wurde, sowie frühere Feature-Updates. Zum Beispiel. SecureDoc 8.3 unterstützt Windows 10 Version 1809 und früher.

SecureDoc-Client für Windows
(Unterstützt jede 32-Bit- oder 64-Bit-Windows-Version)

SecureDoc client for Windows Server

RAM 512 MB RAM

Hard Drive 250 MB free space available

CPU

Intel, AMD, Cyrix or compatible processor (1 GHz or better). AES-NI is supported only on some Intel CPUs.
Refer to http://ark.intel.com/MySearch.aspx?AESTech=true

UEFI

• Unified Extensible Firmware Interface (UEFI) is supported starting from SecureDoc 6.1 only on compatible devices.
  Please see list of supported devices here: https://winmagic.com/device-compatibility
• For devices not certified, UEFI must be run in BIOS Compatibility mode.

Windows Support Policy

WinMagic is committed to supporting the Microsoft release cadence for Windows and is working closely with Microsoft to ensure that SecureDoc software solutions are fully compatible with Windows releases.

To ensure release quality, we actively monitor and test Windows Insider Program (See Here) pre-release builds. WinMagic targets compatibility within 30 days of General Availability (also known as Release to Manufacturing or RTM) releases from Microsoft.

NOTE: Late-breaking changes implemented by Microsoft to a release, or any unresolved compatibility issues raised by WnMagic with Microsoft around a scheduled release, could lead to schedule changes. We will document any changes in this article and communicate such changes to active customers. 

Related Knowledge Base Articles
Please login to the Customer Portal to find the following Knowledge Base Articles (KBAs) related to Windows updates/compatibility:

Customer Notification Program

Customers with an active support plan should receive communications at the time of, or prior to, General Availability of Windows 10 RTM releases.

If you are a customer with an active support plan, and do not receive Product Update notification emails, please contact us to subscribe.

The Linux requirements noted below are the same for both SecureDoc CloudVM (SDLinux for Servers) and SDLinux (for endpoints).

Linux Versions

* Deployment on FIPS mode supported (FIPS mode on RHEL 8, Ubuntu 18.04 and Ubuntu 20.04 will require SecureDoc version 9.0SR2 and above)

Hard Drive

• 250 MB of unallocated free space available
• Or, SWAP partition (for non-LVM systems only)

Support Policy

Regarding Red Hat and Ubuntu version updates, our current strategy is to deliver minor kernel updates within one to two weeks upon request, unless we are faced with an unexpected complication, which would be exceedingly rare. Major kernel updates could take us in the order of three to six months to support, but that time may be shortened with advanced notice from the customer of their intention to roll out such update.

NOTE: When preparing to complete a version upgrade, it is important that all customers back-up their data.  This is recommended before any testing or updating to ensure preservation of data.

Related Knowledge Base Articles
Please login to the Customer Portal to find the following Knowledge Base Articles (KBAs) related to Linux updates/compatibility: